How to return a Newegg item To return an item, scroll to the top of the website and select Return An Item from the customer service drop down or Return an Item at the bottom of the website. If you checked out as a guest enter your order information under Find Your Order , or sign in to your account under Returning User . TLDR: Newegg claims bent pins on a motherboard that was already faulty, won't offer RMA. Amazon as an alternative? Final Edit: Newegg contacted me directly, and chose to make an exception and eat the cost of the motherboard. It appears that pins were indeed bent at some point, though whether it was the shipping process or later on, I cannot say.

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